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Customer Service

Customer Service Hours Phone Number

Automated Account
Information

Available 24 hours a day,
7 days a week

(800) 822-5626

 

Customer Service
Representatives

 

8 AM - 9 PM EST, Mon - Thur

8 AM - 5 PM EST, Friday

9 AM - 2 PM EST, Saturday

(800) 822-5626

 

 

Customer Assistance

 

8 AM - 10:30 PM EST, Mon - Thur

8 AM - 5 PM EST, Friday

8 AM - Noon EST, Saturday

(800) 523-8654

 

 

New Loans & Lines

New Loans Hours Phone Number

Home Purchase Loans

 

 

8 AM - 7 PM EST, Mon - Thurs

8 AM - 5 PM EST, Friday

10 AM - 2 PM EST, Saturday

(877) 508-3339

 

 

Refinance Loans

 

 

8 AM - 7 PM EST, Mon - Thurs

8 AM - 5 PM EST, Friday

10 AM - 2 PM EST, Saturday

(877) 508-3339

 

 

Contact a Local Branch

9 AM - 5 PM EST, Mon - Fri

Local Branch
Phone Numbers

Home Equity Loans

 

7 AM - 10 PM EST, Mon - Fri

8 AM - 5 PM EST, Sat & Sun

(800) 762 - 5684

 
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Equal Housing Lender logo Member FDIC logo
The PNC Financial Services Group, Inc. ("PNC") provides investment and wealth management, fiduciary services, FDIC-insured banking products and lending and borrowing of funds through its Subsidiaries, PNC Bank, National Association and PNC Bank, Delaware, and National City Bank, which are Members FDIC. Securities products and brokerage services are offered through PNC Investments LLC and/or NatCity Investments, Inc., registered broker-dealers and members of FINRA, and SIPC. Insurance products and advice may be provided by PNC Insurance Services LLC and/or National City Insurance Group, Inc, licensed insurance agency affiliates of PNC, or by licensed insurance agencies that are not affiliated with PNC; in either case a licensed insurance affiliate will receive compensation if you choose to purchase insurance through these programs. A decision to purchase insurance will not affect the cost or availability of other products or services from PNC or its affiliates. PNC does not provide legal, tax or accounting advice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.