Having Trouble Making Payments?
Making Home Affordable Program
Making Home Affordable is part of President Obama's comprehensive strategy to get the housing market back on track. Through the Making Home Affordable Program, up to 9 million American families may be eligible to refinance or modify their loan payment to a more affordable payment now and into the future. The program has a modification provision as well as a refinance provision.
Modification - If you can no longer afford to make monthly loan payments, either because your interest rate has been increased or you have less income or you are experiencing a hardship that has increased your expenses (like medical bills), you may qualify for a loan modification to make your monthly mortgage payment more affordable. Millions of borrowers who are current, but having difficulty making their payments and borrowers who have already missed one or more payments may be eligible.
Refinance - If you are a homeowner who is current on your mortgage payments but unable to refinance to a lower interest rate because your home value has decreased, you may now be able to refinance.
Determining Eligibility:
According to the governments Financial Stability website, the initial eligibility guidelines for the Making Home Affordable Modification are as follows:
- - The home must be owner occupied and be a 1 to 4 unit home
- - The unpaid principal balance that is equal to or less than $729,750 (for one unit properties and higher for two to four unit properties (consult your servicer)
- - The loan was originated before January 1, 2009
- - The mortgage payment (including taxes, insurance, and home owners association dues) must be more than 31% of your gross monthly income
- - The mortgage payment is no longer affordable, perhaps because of a significant change in income or expenses.
Borrowers can get additional information at the Making Home Affordable website. This site includes questions and answers that will help homeowners determine if they are eligible for assistance. Or they may also contact PNC Mortgage's Customer Service Department at 1-800-523-8654.
Other Options
We understand that there are events and circumstances that may cause people to fall behind on their mortgage payments. Most of the time, they can catch up, but sometimes, despite their best effort, they find themselves in a financial crisis. If you have found | yourself in this situation please contact us. A variety of assistance programs may be available depending upon your circumstances.
Has there been a hardship that has affected your ability to pay your PNC Mortgage mortgage payment?
PNC Mortgage may be able to help.
- Are you unemployed?
- Have you had a reduction in your income?
- Does illness or injury prevent you from making your mortgage payments?
- Has divorce affected your ability to make mortgage payments?
- Has any other unexpected life event affected your ability to make your mortgage payment?
If you find yourself in this situation, go through the following process to request assistance from PNC Mortgage.
Request Hardship Assistance
**Click on the following link below:
On-line Financial Assistance Application Request for Modification and Affidavit (complete them and fax or mail back to us) 4506-T Request for Transcript of Tax Return (complete them and fax or mail back to us)
- Or call us today to discuss programs that may be available to you.
Call us toll free:
- 1-800-523-8654
- 8AM-10:30PM ET, Monday - Thursday
- 8AM-5PM ET, Friday
- 8AM-Noon, Saturday
Write to us:
- PNC Mortgage
- Attention: Central Receipts - Loss Mitigation
- 3232 Newmark Dr. Bldg 7
- Miamisburg, Ohio 45342
If you need assistance finding a HUD counselor, please contact the HUD at: www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call toll-free (800) 569-4287.