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Account Access - New Loans

Did you just recently purchase a home or refinance with PNC Mortgage? If so, you may not be able to log on to view your new loan immediately.

If you have recently closed on your loan, please read the important information below:

If you are unable to log on to your new PNC Mortgage loan, it may be because your loan has not yet been set up on our database or that you need to register your user ID and/or password.


Your new loan will be accessible online within 6-8 weeks after your closing. Once your loan is set up, you will be able to access many on line account information statistics, such as loan balance, tax and interest information, payment history, and much more. We appreciate your patience and continued business relationship with PNC Mortgage.


When remitting your monthly payment, please use the temporary coupons you received. Or, you may write your loan number on the memo portion of your check and mail your payment to:


PNC Mortgage

Attn: Payment Services

PO Box 1820

Dayton OH 45401-1820

Equal Housing Lender logo Member FDIC logo
The PNC Financial Services Group, Inc. ("PNC") provides investment and wealth management, fiduciary services, FDIC-insured banking products and lending and borrowing of funds through its Subsidiaries, PNC Bank, National Association and PNC Bank, Delaware, and National City Bank, which are Members FDIC. Securities products and brokerage services are offered through PNC Investments LLC and/or NatCity Investments, Inc., registered broker-dealers and members of FINRA, and SIPC. Insurance products and advice may be provided by PNC Insurance Services LLC and/or National City Insurance Group, Inc, licensed insurance agency affiliates of PNC, or by licensed insurance agencies that are not affiliated with PNC; in either case a licensed insurance affiliate will receive compensation if you choose to purchase insurance through these programs. A decision to purchase insurance will not affect the cost or availability of other products or services from PNC or its affiliates. PNC does not provide legal, tax or accounting advice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.