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Refinance/New Loan FAQ's

Refinance/New Loan Information

Who do I call for information about obtaining a new loan?

To locate one of the PNC Mortgage family of mortgage lenders in your area, please visit our Mortgage Application Center. If speed and convenience are paramount and you are comfortable completing the loan process over the telephone, please call our Consumer Direct Lending Center at 1-877-508-3339 or visit a local branch (where available).

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Who do I call for information on refinancing my existing loan?

Our Loan Specialists at the Consumer Direct Lending Center offer you the speed, ease and convenience of completing your transaction over the telephone. Our Refinance Hotline is a toll free call away at 1-877-508-3339. You may wish to visit our Refinance web page or visit a local branch (where available) for more information.

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Do you have Home Equity Loans?

We offer you the option of a convenient "revolving" Home Equity Line of Credit or a more traditional "close-ended" Home Equity Loan. Both products are second mortgages, which allow you to gain a measure of control over your monthly debts without disturbing your first mortgage.

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Equal Housing Lender logo Member FDIC logo
The PNC Financial Services Group, Inc. ("PNC") provides investment and wealth management, fiduciary services, FDIC-insured banking products and lending and borrowing of funds through its Subsidiaries, PNC Bank, National Association and PNC Bank, Delaware, and National City Bank, which are Members FDIC. Securities products and brokerage services are offered through PNC Investments LLC and/or NatCity Investments, Inc., registered broker-dealers and members of FINRA, and SIPC. Insurance products and advice may be provided by PNC Insurance Services LLC and/or National City Insurance Group, Inc, licensed insurance agency affiliates of PNC, or by licensed insurance agencies that are not affiliated with PNC; in either case a licensed insurance affiliate will receive compensation if you choose to purchase insurance through these programs. A decision to purchase insurance will not affect the cost or availability of other products or services from PNC or its affiliates. PNC does not provide legal, tax or accounting advice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.